Swasthaya Sathi at a Glance
“Swasthya Sathi” was announced in Cabinet No – 2625 dated 17th February, 2016, and Finance Department notification no – 1104-F (P) dated 25th February, 2016.
A State level Implementation Committee (SLIC) under the chairmanship of the Chief Secretary formed to oversee the scheme and there is a registered society named “Swasthyasathi Samiti” ( Registration no S/M/4377 OF 2016-2017 Dated 15.11.2016) for monitoring the scheme.
The scheme was officially launched by Hon’ble CM on 30th December 2016
Main Features of the Scheme:
- Basic health cover for secondary and tertiary care up to Rs 1.5 Lakh per annum through Insurance mode (PSU) and Critical illness like Cancer, Neuro surgeries, cardiothoracic surgeries, liver diseases, blood disorders etc. up to Rs 5 Lakh through Assurance mode.
- NIC as insurance partner in 9 District and UIIC in 11 Districts. Premium per family ranges from Rs 3549 In Kolkata to Rs 1729 in Dakshin Dinajpur
- Paperless, Cashless, Smart Card based.
- There is no cap on the family size and Parents from both the Spouse are included.
- All pre-existing diseases are covered.
- The entire premium is borne by the State Government and no contribution from the beneficiary.
- Online Swathyasathi Smart card is provided to each family on the day of Enrolment. Smart Card captures the details of the family members , Photographs, biometric, address, Mobile Number, SECC ID, ADHAAR No ( if available)
- Management of the scheme is in paperless IT platform from day one.
- Online empanelment & gradation of Hospitals based on the services and infrastructure available
- 100% online Pre-authorisation with turn around time of 24 Hrs.
- SMS triggers and instant alerts to the beneficiaries on blocking of card.
- Real-time uploading of E-health record of the beneficiaries on discharge
- Claim reimbursement to the hospital with TAT of 30 days else interest are being charged for delayed payment.
- 24X7 toll free Call Centre (18003455384) with feedback option
- Online grievance monitoring Mechanism
- Android based Swasthya Sathi Mobile app for assistance to the beneficiaries
About Swasthya Sathi
A Group Health Insurance scheme named “Swasthya Sathi” was announced by the Government of West Bengal vide Decision in Cabinet No – 2625 dated 17th February, 2016, and notification of Finance Department vide no – 1104-F (P) dated 25th February, 2016.
A State level Implementation Committee was formed under the chairmanship of the Chief Secretary to the Government of West Bengal to oversee the implementation of “Swasthya Sathi” vide notification no – HF/O/Swasthya Sathi/097/2016/4032 dated 2nd March, 2016.
The first meeting of State level Implementation Committee was held at Nabanna on 8th March, 2016 where it was resolved that The Scheme will have basic health coverage for Secondary and tertiary care up to Rs 1.5 lakhs per annum per family through Insurance Mode and up to 5 Lakhs for certain critical diseases like, cancer, Neuro-surgery, orthopedic and cardio logical diseases etc through assurance mode under the umbrella of Swasthyasathi samiti.. There will be no cap on the Family size and parents of both the spouses will be eligible under the scheme. All pre-existing diseases will be covered from the first day of the policy.
The second meeting of State level Implementation Committee was held at Nabanna on 5th July, 2016. State level Implementation Committee in its second meeting approved the administrative setup and proposed IT framework to make the scheme paperless, Cashless through use of Smart card.
State level Swasthya Sathi Package Selection Committee was formed for selection of different packages, package rates and categories. More than 1900 packages have been approved for the said scheme.
E – tender was introduced for selection of group health insurance provider for Swasthya Sathi scheme, vide memo no – HF/O/SS/ Tender _ INS/74 dated 9th September 2016. Only public sector Insurance Companies were allowed to participate in the e-tender. National Insurance Company (9 Districts) and United India Insurance Company (11 Districts) were selected as insurer for respective districts. Offer letters were issued with the approval of Finance Department vide UO No 2096 dated 2.11.16. Total estimate approved by Finance Department is Rs 1363.72 Cr for 2016-17.
A Society named Swasthya Sathi Samiti under the chairmanship of the Chief Secretary to the Government of west Bengal has been formed which has been registered, (No – S/M/4377 of 2016-2017 dated 15th November 2016) under Registration of Societies West Bengal Act XXVI 1961. First Meeting of the Governing Body of the Swasthyasathi Samiti was held on 8th December 2016.
All the district of West Bengal is covered up under the scheme and 45 Lakhs of families covering nearly 2.5 Crore population will be benefitted out of the scheme. Families of the Self Help Group Members, ICDS Workers &Helpers, ASHA Karmee, Civic Volunteer Force, Civil defence Volunteers and certain categories of contractual employees included under the scheme at present.
A 24X7 Call Centre support (Toll free number -1800-345-5384) for Swasthya Sathi and android based Mobile app have been introduced.
More than 500 Hospitals and Nursing Homes already registered under the scheme through online empanellement portal. Hospitals are graded according to the services available into three categories i.e. Grade-A , Grade-B and Grade-C hospitals.
The Scheme has been inaugurated by the Hon’ble Chief Minister of West Bengal, Mamata Banerjee on 30thDecember 2016.
Contact Details
SNO, RSBY & Swasthya Sathi, WB
Secretary, Heath & Family Welfare, WB
Swasthya Bhawan,
GN29, Sec-V,Salt Lake,Bidhan Nagar,Kolkata-91
ASNO, RSBY & Swasthya Sathi, WB
Swasthya Bhawan,
GN29, Sec-V, Salt Lake,Bidhan Nagar,Kolkata-91
Contact Details of Officers in State Nodal Agency:
OFFICE NAME | CONTACT TYPE | CONTACT NAME | CONTACT NUMBER | E MAIL ID |
State Nodal Agency | FINANCIAL ADVISER | SUBIR BHATTACHARYYA | 033-23576384 | [email protected] |
State Nodal Agency | TECHNICAL OFFICER | Dr. SAMERANDRA SHARMA | 033-23303330 | [email protected] |
State Nodal Agency | IT MANAGER | Sk Mustaque Ahmed Siddiquee | 033-23330124 | [email protected] |
State Nodal Agency | Data Analysis, Monitoring & Education Officer | Somnath Moitra | 8116346916 | [email protected] |
State Nodal Agency | Hospital Empanelment and Claims Officer | Minhajuddin Ahmed | 9836386475 | [email protected] |
State Nodal Agency | Finance and administrative officer | Kamal Mukherjee | 9832154154 | |
State Nodal Agency | Sr. Programmer | Somenath Saha | 9163110720 | [email protected] |
State Nodal Agency | Jr. Programmer | Suparna Halder | 9475886662 | [email protected] |
District Wise Contact Details of District Administration:
DISTRICT NAME | CONTANCT TYPE | CONTACT NAME | Landline No. | E MAIL ID |
BANKURA | DKM | SRI NABA KUMAR BARMAN, WBCS(EXE.) | 03242-255450 | [email protected] |
BANKURA | DNO | SRI MRINAL KANTI GUIN, WBCS(EXE.) | 03242-240017 | [email protected] |
COOCHBEHAR | DKM | SRI CHIRANJIB GHOSH | 03582-227103 | [email protected] |
COOCHBEHAR | DNO | LOPSANG TAMANG | 03582-227114 | [email protected] |
BIRBHUM | DKM | DR. UMA SANKAR S. IAS. | 03462-255272 | [email protected] |
BIRBHUM | DNO | MR. DEBDULAL PATRA. WBCS(EXE) | 03462-253677 | [email protected] |
MALDAH | DKM | MRS R VIMALA,IAS | 03512-253049 | [email protected] |
MALDAH | DNO | SANJAY DASGUPTA | 03512-258943 | [email protected] |
MURSHIDABAD | DKM | SRI SAMANJIT SENGUPTA, WBCS(EXE) | 03482-250389 | [email protected] |
MURSHIDABAD | DNO | SRI SAYAK DEB, WBCS(EXE) | [email protected] | |
ALIPURDUAR | DKM | SHRI PALDEN SHERPA, WBCS(EXE.) | 03564-257587 | [email protected] |
ALIPURDUAR | DNO | MD. ASHEK RAHMAN WBCS(EXE.) | 03564-255062 | [email protected] |
PURBA BURDWAN | DKM | SRI RATNESWAR ROY, WBCS(EXE.) | 0342-2663335 | [email protected] |
PURBA BURDWAN | DNO | Sri Tapan Kr. Mandal, WBCS (Exe) | 0342-2664448 | [email protected] |
PASCHIM BURDWAN | DKM | SANKHA SANTRA | 0342-2663335 | [email protected] |
PASCHIM BURDWAN | DNO | Dr. MANAS KUMAR PANDA | 7719357623 | [email protected] |
HOOGHLY | DKM | Sri Pradip Acharyya, WBCS(Exe.) | 2681-2683/2612 | [email protected] |
HOOGHLY | DNO | Mallika Sengupta Mazumder, WBCS(EXE.) | 033-26804332 | [email protected] |
HOWRAH | DKM | SRI ABHIJIT KUMAR LATUA, WBCS(EXE.) | 033-26386474 | [email protected] |
HOWRAH | DNO | SRI DIBYENDULAL BHATTACHARYA, WBCS(EXE.) | 033-26380292 | [email protected] |
JALPAIGURI | DKM | MOLOY HALDER, WBCS(EXE.) | 03561-231101 | [email protected] |
JALPAIGURI | DNO | SMT SHRADDHA SUBBA, WBCS(EXE.) | 03561-231079 | [email protected] |
KOLKATA | DKM | SRI TAPAS CHOWDHURY ,IAS | 033-22861271 | [email protected] |
KOLKATA | DNO | SRI KALICHARAN BANERJEE | 033-22520416 | [email protected] |
NORTH 24 PARGANAS | DKM | SRI RAHUL MAJUMDER, WBCS(EXE) | 033-2584-6213 | [email protected] |
NORTH 24 PARGANAS | DNO | SRI JAGANNATH BHAR, WBCS(EXE) | 8697982620 | [email protected] |
NADIA | DKM | SRI SEKHAR SEN, WBCS(EXE) | 03472-252233 | [email protected] |
NADIA | DNO | SRI SACHCHIDANANDA BANDOPADHYAY, WBCS(EXE) | 03472-252105 | [email protected] |
PURBA MEDINIPUR | DKM | SRI RATNESWAR ROY, WBCS(EXE.) | 0322-8263222 | [email protected] |
PURBA MEDINIPUR | DNO | BISWAJIT DUTTA GUPTA, WBCS(EXE.) | 0322-8263091 | [email protected] /rsby-purb-wb@ gov.in |
PURULIA | DKM | SRI PRABAL KANTI MAITY, WBCS(EXE) | 03252-223141 | [email protected] |
PURULIA | DNO | SRI NILANJAN BHATTACHARYA, WBCS(EXE) | 03252-224573 | [email protected] |
SOUTH 24 PARGANAS | DKM | Sri Sagar Chakraborty, WBCS(EXE) | 033-24791233 | [email protected] |
SOUTH 24 PARGANAS | DNO | Smt. Mahua Das, WBCS(EXE) | 033-24792067 | [email protected] |
SOUTH DINAJPUR | DKM | Kausick Kumar Nag, WBCS(EXE) | 03522-255248 | [email protected] |
SOUTH DINAJPUR | DNO | Hemanta Ghosh, WBCS(EXE) | 03522-255555 | [email protected] |
DARJEELING (SMP) | DKM | SHIRAZ DANESHYAR, I.A.S | 03532-529021 | [email protected] |
DARJEELING (SMP) | DNO | SHRI. SAMIR MARDI, WBCS(EXE) | 03532-525213 | [email protected] |
DARJEELING (GTA) | DKM | Sri Wangycl Zimba(OSD,GTA) | 03532-529021 | [email protected],[email protected] |
DARJEELING (GTA) | DNO | Sri SAMDEN DUKPA | 9434425806 | [email protected] |
UTTAR DINAJPUR | DKM | SRI SHASHI KUMAR CHOUDHURY, WBCS(EXE) | 03523-246474 | [email protected] |
UTTAR DINAJPUR | DNO | SRI. SHUBHRAJIT GUPTA, WBCS(EXE) | 9434421167 | [email protected] |
Paschim Medinipur | DKM | Susanta Chakraborty, WBCS(Exe) | 03222-276582 | [email protected] |
Paschim Medinipur | DNO | Sarwat Abbas, WBCS(Exe) | 8001347744 | [email protected] |
District Wise Contact Details Of Insurance and TPA
DISTRICT NAME | COMPANY NAME | CONTACT TYPE |
DESIGNATION | CONTACT NAME | MOBILE NUMBER |
E MAIL ID |
ALL DISTRICTS | UIIC | IC | STATE HEAD | ARIJIT MUKHOPADHAYA | 9432253777 | [email protected] |
ALL DISTRICTS | NIC | IC | STATE HEAD | SRI MANISH MALLICK | 8335080387 | [email protected] |
COOCHBEHAR | DHS | TPA | DISTRICT COORDINATOR | SAMIRAN MAITRA | 8101353465 | [email protected] |
MALDAH | DHS | TPA | DISTRICT COORDINATOR | MR MONIRUL ISLAM | 7797218739, | [email protected] |
MURSHIDABAD | DHS | TPA | DISTRICT COORDINATOR | SUMAN DUTTA | 9732524082 | [email protected] |
UTTAR DINAJPUR | DHS | TPA | DISTRICT COORDINATOR | Souvik Das | 9832647330 | [email protected] |
NADIA | GENINS INDIA | TPA | DISTRICT COORDINATOR | AJAY DAS | 9073952531 | [email protected] |
PASCHIM MEDINIPUR | HERITAGE | TPA | DISTRICT COORDINATOR | SUBHAMAY NAMATA | 7384030663 | [email protected] |
PURBA MEDINIPUR | HERITAGE | TPA | DISTRICT COORDINATOR | MR RAMIM RAHMAN | 9830200903 | [email protected] |
BIRBHUM | MEDICARE | TPA | DISTRICT COORDINATOR | MR INDRANATH BATABYAL | 9830954554 | [email protected] |
BURDWAN | MEDICARE | TPA | DISTRICT COORDINATOR | MR. BIPLAB BISWAS | 9830884343 | [email protected] |
ALIPURDUAR | MEDICARE TPA | TPA | DISTRICT COORDINATOR | MR. SUMIT KUMAR DAS | 9051052224 | [email protected] |
JALPAIGURI | MEDICARE TPA | TPA | DISTRICT COORDINATOR | MR DEBOJIT CHOWDHURY | 9830604047 | [email protected] |
NORTH 24 PARGANAS | MEDICARE TPA | TPA | DISTRICT COORDINATOR | MR. ARIFUR SARDAR | 9836368999 | [email protected] |
SOUTH 24 PARGANAS | Heritage | TPA | DISTRICT COORDINATOR | MR. MUZAMBLE AHMED | 9831454935 | [email protected] |
BANKURA | MEDSAVE | TPA | DISTRICT COORDINATOR | MR. UDAY DAS | 9832158325 | [email protected] |
PURULIA | MEDSAVE | TPA | DISTRICT COORDINATOR | MR. GOPINATH PANDAY | 9635386843 | [email protected] |
DARJELLING | SAFEWAY | TPA | DISTRICT COORDINATOR | UJJAL NANDI | 8768912070 | [email protected],[email protected] |
DASHKIN DINAJPUR | SAFEWAY | TPA | DISTRICT COORDINATOR | SUJAN MALLICK | 9614478528 | [email protected] |
HOOGHLY | SAFEWAY | TPA | DISTRICT COORDINATOR | MR ARVIND KUMAR | 9905212899/ 7004239043 |
[email protected] |
HOWRAH | VIDAL HEALTH | TPA | DISTRICT COORDINATOR | MR SWAGATA Maity | 8001442355 | [email protected] |
KOLKATA | VIDAL HEALTH | TPA | DISTRICT COORDINATOR | MR. MITHUN BHATTACHARJEE | 9681224926 | [email protected] |
COOCHBEHAR | DHS | TPA | STATE CO-ORDINATOR | ABHISHEK PAUL | 9836540521 | [email protected] |
MALDAH & & | DHS | TPA | STATE CO-ORDINATOR | ABHISHEK PAUL | 9836540521 | [email protected] |
MURSHIDABAD | DHS | TPA | STATE CO-ORDINATOR | ABHISHEK PAUL | 9836540521 | [email protected] |
UTTAR DINAJPUR | DHS | TPA | STATE CO-ORDINATOR | ABHISHEK PAUL | 9836540521 | [email protected] |
NADIA | GENINS INDIA | TPA | STATE CO-ORDINATOR | ANIRBAN HALDER | 9674747273 | [email protected] |
PASCHIM MEDINIPUR | HERITAGE | TPA | STATE CO-ORDINATOR | A ALAM | 9830804046 | [email protected] |
PURBA MEDINIPUR | HERITAGE | TPA | STATE CO-ORDINATOR | A ALAM | 9830804046 | [email protected] |
SOUTH 24 PARGANAS | HERITAGE | TPA | STATE CO-ORDINATOR | A ALAM | 9830804046 | [email protected] |
BIRBHUM | MEDICARE | TPA | STATE CO-ORDINATOR | SUMANTYA SANYAL | 9830885020 | [email protected] |
BURDWAN | MEDICARE | TPA | STATE CO-ORDINATOR | SUMANTYA SANYAL | 9830885020 | [email protected] |
JALPAIGURI | MEDICARE | TPA | STATE CO-ORDINATOR | MR. SUMANTA SANYAL | 9830885020 | [email protected] |
ALIPURDUAR | MEDICARE | TPA | STATE CO-ORDINATOR | MR. SUMANTA SANYAL | 9830885020 | [email protected] |
NORTH 24 PARGANAS | MEDICARE | TPA | STATE CO-ORDINATOR | MR. SUMANTA SANYAL | 9830885020 | [email protected] |
BANKURA AND PURULIA | MEDSAVE | TPA | STATE CO-ORDINATOR | MR. ANUP AGARWAL | 9830154185 | [email protected],[email protected] |
BANKURA AND PURULIA | MEDSAVE | TPA | STATE CO-ORDINATOR | MR. BHASKAR DAS | 9804192211 | [email protected] |
DARJELLING | SAFEWAY | TPA | STATE CO-ORDINATOR | AJAY KR. SINGH | 7209705191 | [email protected] |
DASHKIN DINAJPUR | SAFEWAY | TPA | STATE CO-ORDINATOR | AJAY KR. SINGH | 7209705191 | [email protected] |
HOOGHLY | SAFEWAY | TPA | STATE CO-ORDINATOR | AJAY KR. SINGH | 7209705191 | [email protected] |
HOWRAH and KOLKATA | VIDAL HEALTH | TPA | STATE CO-ORDINATOR | Sagar Pramanik | 8697734728 | [email protected] |
ALL DISTRICTS | MD INDIA | ASSURANCE TPA | STATE CO-ORDINATOR | SANTANU BASU | 9830422027 | [email protected] |
ALL DISTRICTS | MD INDIA | ASSURANCE TPA | STATE CO-ORDINATOR | SHUBHAJIT CHAKRABORTY | 7003668822 | [email protected] |
ALL DISTRICTS | MD INDIA | ASSURANCE TPA | STATE CO-ORDINATOR | SUBHASIS PAL | 9748736447 | [email protected] |
ALL DISTRICTS | MD INDIA | ASSURANCE TPA | STATE CO-ORDINATOR | UJJAL SARKAR | 9748736435 | [email protected] |
District Wise District Co.
DISTRICT NAME | CONTACT TYPE | CONTACT NAME | MOBILE NUMBER | E MAIL ID |
ALIPURDUAR | DISTRICT CO-ORDINATOR | MALABIKA ROY | 9064749899 | [email protected] |
ALIPURDUAR | DISTRICT CO-ORDINATOR | Kamakshya Saha | 9832026911 | [email protected] |
BANKURA | DISTRICT CO-ORDINATOR | PARTHA PRATIM GHOSH (IT) | 9474467312 | [email protected] |
BANKURA | DISTRICT CO-ORDINATOR | SANJOY PAUL (HOSP) | 8389804782 | [email protected] |
BIRBHUM | DISTRICT CO-ORDINATOR | BIMAL KR. GHOSH (IT) | 9476255369 | [email protected] |
BIRBHUM | DISTRICT CO-ORDINATOR | KAUSHIK SAHA (HOSP) | 9434682500 | [email protected] |
BURDWAN | DISTRICT CO-ORDINATOR | SUPRIYA DUTTA(H) | 9332308733 | [email protected] |
BURDWAN | DISTRICT CO-ORDINATOR | AVIJIT KONER (IT) | 8145661051 | [email protected] |
COOCHBEHAR | DISTRICT CO-ORDINATOR | Sri Subha Prasad Dwibedi(IT) | 9832084433 | [email protected],[email protected] |
COOCHBEHAR | DISTRICT CO-ORDINATOR | Mithun Chanda(Hosp) | 9474828615 | [email protected] |
DAKSHIN DINAJPUR | DISTRICT CO-ORDINATOR | ANIMA HARI (HOSP) | 8335969743 | [email protected],[email protected] |
DAKSHIN DINAJPUR | DISTRICT CO-ORDINATOR | SOUMYAJIT KUNDU (IT) | 7872549279 | [email protected] |
DARJILING-SMP | DISTRICT CO-ORDINATOR | DIBAKAR SANYAL | 9563349635 | [email protected] |
HOOGHLY | DISTRICT CO-ORDINATOR | AGNIVO PAUL (HOSP) | 9051850347 | [email protected] |
HOOGHLY | DISTRICT CO-ORDINATOR | PAPIA TARAFDAR (IT) | 9883447093 | [email protected] |
HOWRAH | DISTRICT CO-ORDINATOR | SRI AMIT CHOWDHURY (IT) | 9434363944 | [email protected] |
HOWRAH | DISTRICT CO-ORDINATOR | MRS SUPARNA ROY (HOSP) | 9874833041 | [email protected] |
MALDAH | DISTRICT CO-ORDINATOR | PRATIK SANYAL (IT) | 9051232032 | [email protected] |
MALDAH | DISTRICT CO-ORDINATOR | SHANTANU KARMAKAR(HOSPITAL) | 9883700392 | |
MURSHIDABAD | DISTRICT CO-ORDINATOR | PRIYANKA CHATTERJEE (IT) | 9434853595 | [email protected] |
MURSHIDABAD | DISTRICT CO-ORDINATOR | SOMEN SAHA (HOSP) | 9474579911 | [email protected] |
NADIA | DISTRICT CO-ORDINATOR | AMIT ROY (IT) | 9434825990 | [email protected] |
NADIA | DISTRICT CO-ORDINATOR | SUDIP MUKHOPADHAY (HOSP) | 9474777989 | [email protected] |
NORTH 24 PARGANAS | DISTRICT CO-ORDINATOR | Arpan Naskar (Hosp) | 8335924518 | [email protected] |
NORTH 24 PARGANAS | DISTRICT CO-ORDINATOR | Dola Mitra (IT) | 9836885761 | [email protected] |
PASCHIM MEDINIPUR | DISTRICT CO-ORDINATOR | Mr. Souvik De (IT) | 9474756610 | [email protected] |
PASCHIM MEDINIPUR | DISTRICT CO-ORDINATOR | Sabana Khatun (Hospital) | 7557881261 | [email protected] |
PURBA MEDINIPUR | DISTRICT CO-ORDINATOR | Rituparna Singha Hazari (Hosp) | 9547461264 | [email protected] |
PURBA MEDINIPUR | DISTRICT CO-ORDINATOR | Sandipan Jana (IT) | 9903496334 | [email protected] |
UTTAR DINAJPUR | DISTRICT CO-ORDINATOR | Mr. Kalyan Kundu (IT) | 9434518330 | [email protected] |
UTTAR DINAJPUR | DISTRICT CO-ORDINATOR | ROFIKUL ISLAM(HOSP) | 8116474034 | [email protected] |
PURULIA | DISTRICT CO-ORDINATOR | Sarabani Kundu (IT) | 7679647848 | [email protected] |
PURULIA | DISTRICT CO-ORDINATOR | Gourav Chatterjee (Hosp) | 9681709980 | [email protected] |
Details of Insurance Company, TPA and SCSP under Swasthya Sathi Scheme
Sl no | District | Insurance Company | TPA | SCSP |
1 | Birbhum | National Insurance Company Limited | Medicare | Track Four Infotech(I) Pvt Ltd |
2 | Burdwan | Medicare | Track Four Infotech(I) Pvt Ltd | |
3 | Hooghly | Safeway | Pho-Com Net | |
4 | Howrah | Vidal | Data Infosis | |
5 | Kolkata | Vidal | Data Infosis | |
6 | Malda | DHS | Pho-Com Net | |
7 | Nadia | Genins | Pho-Com Net | |
8 | Purba Medinipur | Heritage | Anushmita Infotech | |
9 | Uttar Dinajpur | DHS | Inka Solution | |
10 | Alipurduar | United India Insurance Company Ltd. | Medicare | Track Four Infotech(I) Pvt Ltd |
11 | Bankura | Medsave | Medsave | |
12 | Coochbehar | DHS | Inka Solution | |
13 | Darjeeling | Safeway | Data Infosis | |
14 | Dakshin Dinajpur | Safeway | Data Infosis | |
15 | Jalpaiguri | Medicare | Track Four Infotech(I) Pvt Ltd | |
16 | Murshidabad | DHS | Pho-Com Net | |
17 | North 24 Parganas | Medicare | Track Four Infotech(I) Pvt Ltd | |
18 | Paschim Medinipur | Heritage | Pho-Com Net | |
19 | Purulia | Medsave | Medsave | |
20 | South 24 Parganas | Heritage | Pho-Com Net |
Other Issues Related to Swasthyasathi,
Customer Care | ||
Queries | Customer Care | Working Hours |
Service related | Toll Free Number: 1800-345-5384 | 10 AM-6PM(Monday to Friday) |
Grievance related | Toll free number: 1800-345-5384 | 10 am-6pm(monday to friday) |
Any other issues(customer care support) | Toll free number: 1800-345-5384 | 10 am-6pm(monday to friday) |
Data Source : Swasthyasahi Portal.
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